Reviews

Review Snapshot
4.1
32 Ratings
81%
of respondents would recommend this to a friend
Ratings Distribution
Most Liked Positive Review
great hat

As a girl that sweats when she works out, I love having a baseball hat that is light weight material and dries fast.

Versus
Most Liked Negative Review
A Deeply Disappointing Experience with Missing Items

I have ordered this hat in both colours to match the bags I purchased from Athleta. Unfortunately, my recent order arrived with 3 missing items, including these both hats. I was denied a refund with no explanation given. The customer service agent then suggested that I dispute the charge with my b...

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26 Customer Reviews
Love the cap!

Submitted 6 days ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Retro Cap

Love the cap!

Bottom Line Yes, I would recommend to a friend

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Nice

Submitted 12 days ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Retro Cap

Good

Bottom Line Yes, I would recommend to a friend

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Priced Right

Submitted 14 days ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Retro Cap

Not the best fit or look but could not beat price

Bottom Line No, I would not recommend to a friend

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A Deeply Disappointing Experience with Missing Items

Submitted 1 month ago

By MarynaK

From Singapore

I have ordered this hat in both colours to match the bags I purchased from Athleta. Unfortunately, my recent order arrived with 3 missing items, including these both hats. I was denied a refund with no explanation given. The customer service agent then suggested that I dispute the charge with my bank or the freight company. This is unacceptable! The package arrived with the original Athleta seal intact, and the shipping label clearly stated a weight of 0.2 kg. It is physically impossible for 4 items - including these 2 hats - to weigh so little. The mistake was clearly made by Athleta during the fulfillment process. I wanted to purchase these hats anyway, so I asked the customer service agent if they can match the price I paid in my previous order and honour the shipping charges. I was told that I have to pay the current price and also fthe shipping charge, then I can claim the difference. Oh well... with my recent experience - "NO, Thanks!" I do not understand what happened to Athleta... A few years back I had missing items experience, I sent a proof with photo evidence, and the situation was resolved really fast. I even was encouraged to buy more and of course recommended their products to friends and colleagues..., promoting Athleta over Lululemon etc. If their current goal is to chase away long-term loyal customers, they are definitely succeeding :( I know you can do better, Athleta!

Merchant Response

We're sorry to hear of your disappointment. Please call us at 1-877-328-4538 so we can see what options may be available. We hope to hear from you soon! ~Mari, Athleta Customer Relations

User submitted media
Total weight of the parcel (4 items) highlighted
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Great hat

Submitted 1 month ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Retro Cap

I bought this hat for pool days or hikes. I like the clasp in the back that makes it easy to tighten up.

Bottom Line Yes, I would recommend to a friend

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cute hat

Submitted 1 month ago

By clayzimara s

From Undisclosed

Light material perfect for summer and workout.

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It may run small

Submitted 1 month ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Retro Cap

It says one size fits all, but it's too small for my head.

Bottom Line Yes, I would recommend to a friend

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Light weight and great price.

Submitted 1 month ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Retro Cap

It's a light weight hat. Which is perfect for our hot summer, but it doesn't fit comfortably on my head.

Bottom Line Yes, I would recommend to a friend

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Nope

Submitted 1 month ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Reviewed at

athleta.gapcanada.ca

Comments about Retro Cap

This is a really odd fitting hat. I wouldn't recommend

Bottom Line No, I would not recommend to a friend

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Cute!

Submitted 2 months ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Retro Cap

Cute little lightweight cap

Bottom Line Yes, I would recommend to a friend

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